Everything on the Chipn Shop is printed just for you, so a lot of thought goes into the way each item is made and shipped. We work with a global team of manufacturers and shipping services to get your order from the site to your door.
1. Once you buy, we’ll send you an order confirmation email, with some important details like order number, order summary, total cost, and chosen shipping address.
2. Each item you order is custom made for you, meaning we don’t hold stock in a warehouse somewhere.
Printing usually takes 1-3 business days .
We have a global network of 3rd party printers that are masters at their craft. The type of product you order and your shipping address affect where the product is made. Because of this, your order can sometimes come in different packages and arrive on different days.
3. Your order is shipped to your door. Or your office. Or wherever. When it’s on the way, you should receive a shipping confirmation email. Shipping times vary depending on where it’s going and are automatically calculated at checkout.
Shipping fees
A shipping tracking link will be added to your order when it is shipped. If anything else is not announced, shipping fees specified in GBP (£) will be displayed in checkout before the final payment step.
Shipping method
Economy : £5.99 (Shipping time 3 – 7 Business days)
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because:
- If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
- We are not responsible if your order gets delivered to the wrong address or returned to sender. The returned orders will be donated to charities and will not be returned to our warehouse. Before reaching out to our customer support, please check your given shipping address first.
- For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.
- If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.